Yesterday I was asked to set-up an ADSL box with a watchguard firewall for a new client. It was a last minute thing so I had to go to site with the kit and configure there. Shortly after I turned up it was clear the ADSL line had not been activated. After a couple of calls here and there I was left on site waiting for a response from the office. I got talking to one of the other engineers on site about various things. Ten minutes later I'd arranged to go in and review their infrastructure as they were currently going through a system refresh. Doesn't sound like much but a few words can bring good returns. At the time it's easier to stare out the window and chill out for 15 minutes, but if you're in the right job you'll naturally want to progress business.

Cheers
Ryan Partington

Communication I believe is one of the best skills you can have in any position. Even if you know little about the field you're working, a good personality and good communication skills can see you through pretty much anything. Eventually if you want to progress you'll need to learn your trade to the best of your ability. Practice where you can and remember to be constructive, a conversation in work has little meaning if all you're doing is bitching about someone. Negative words bring negative thoughts, and moral is important in business if you want to inspire the best performance from your organisation.

Cheers
Ryan Partington