Can I get back to you in 5 minutes, I'm really busy at the moment?

Actually, no you can't. Because you're not busy, you're living in some fantasy land where you don't give yourself a second. And the reason for this is because you believe you're always busy.

It's important to remember, that each day, you create your own work load. If you don't have 5 minutes, then you need to stop what you're doing and change the way you work. No one should be worked every minute of the day, it's unproductive and unnecessary.

On the flip side, when you begin to recognise you do have spare time, you must ask yourself 'what am I doing with my spare time?' and if the answer is nothing, then that is fine. As long as you don't moan about not having any, because the bottom line is, we all have plenty.